You can pay on the site using:
- Credit or debit card - Visa, Mastercard, Diners, Discover and American Express (USD only).
- Afterpay (US, Australia, Canada only)
- Clearpay (UK only)
- PayPal (if available in your region)
- Apple Pay (if available in your region)
Payment can also be made via Gift Certificate, however Gift Certificates are only issued for marketing purposes and cannot be purchased as yet.
The site currently hosts USD, GBP, AED, AUD, CAD & EUR. If your local currency is not applied on your order, you will be charged in the default currency which is USD.
The currency conversion will then be applied by your issuing bank.
Your card has not been charged for this order, however it may have been authorized* – this will automatically be reversed within 48 hours as your order has now been cancelled.
*An authorization is a temporary hold of funds on your credit/ debit card. For instance when you purchase a product using card payment the bank will 'hold' the money on behalf of Huda Beauty to ensure there are enough funds to be charged when the order is confirmed. This may reflect as a transaction on your account but no funds have been taken from your account.
You will be charged when your order has been verified and approved.
The payment process happens in two stages; the first step is an authorization, this is a temporary hold of funds on your credit/ debit card, when you purchase a product using card payment, the bank will 'hold' money on behalf of Huda Beauty to ensure there will enough funds to be charged when the order is confirmed. This may reflect as a transaction on your account but at this stage no funds have been taken from your account.
The second stage of the payment is when the funds are transferred from your account. These steps usually happen within minutes of each other. However, if your order is not verified and approved, the funds will not be transferred from your account and the hold will be reversed after 48 hours. If this happens, you will receive an email updating you that your order has not been succesful and no money has been transferred.
If you are waiting for a refund for items that you have returned, your refund will be processed within 14 days of the items being received at our warehouse. You can use your return tracking number to confirm if they have been received successfully. The items will be checked and verified and then the refund will be initiated.
After a refund has been processed from our end, it can take up to 14 days to reflect with your issuing bank. After this period if you have still not received your refund please let us know.
If we've informed you that a refund has been processed, it may still take up to 14 days to reflect with your issuing bank. After this time, If the amount has still not been received please let us know via the CONTACT US section so we can resolve this for you.
If you receive an email to inform you that your order was unsuccessful and has been cancelled, it is unlikely that any money was transferred from your account. An authorization may have occurred, which is just a temporary hold on the funds, and no money has been transferred. In this scenario the hold will be lifted automatically within 48 hours, however this may take longer to reflect with your issuing bank.
If you have any concerns or questions to whether your card was charged or 'authorized' just let us know.
As long as the card account is still open your refund will still go back on that card. We can still process a refund to the same card even if it has been lost, stolen or cancelled.
We cannot refund your order to another card or payment method.
We are so sorry if there has been an error with your refund.
Just let us know and we will resolve this for you, first we would recommend to check that there were no discounts applied at the time of sale, and that your delivery charge should have been eligible for refund if it is relating to returned items.
Afterpay is a payment option which allows you to make purchases now and pay for them in four equal installments, made every two weeks, without any interest.
This is currently only available for US, Canadian & Australian orders.
Click HERE for Afterpay's full FAQ's.
Please note we cannot consider cases reported after 7 days of the receipt of your items. Please do not dispose of the items as you may need to return them for the case to be resolved
Afterpay is currently available for:
- US, Australian, & Canadian customers
- Customers over 18 years old
- Orders between $35 - $2000 (there is no minimum threshold for AUD).
Your first order, may have a lower maximum value than mentioned above. After entering the required information, you will receive an instant approval decision on your order at checkout. Afterpay and Huda Beauty are committed to responsible spending and not all orders will be approved.
Please contact us within 7 days of receiving your order, cases reported after this timeframe may not be eligible for review.
If you pay using Afterpay, the returns policy remains the same, so yes you can you can still return your items if they are eligible for return.
You can check if your items are eligible for return HERE.
Please contact us within 7 days of receiving your order. Cases reported after this timeframe may not be eligible for review.